Ultra Solar

Public evidence profile

Ultra Solar

1451, South Africa
Overview

About Ultra Solar

The Ultimate In Swimming Pool Solar Heating Manufacturer's of Swimming Pool Solar Heating. Importers of Ultra Inverter Plus Heat Pumps. Swimming Pool Supplies Swimming Pool Renovations

Public review evidence
Reviews

What customers say about Ultra Solar

3.5out of 5
8 reviews in the public recordCross-checked across 1 source
Hellopeter8 reviews · 3.5 avg
5 star5
4 star0
3 star0
2 star0
1 star3

Highlights

"Loving Our Warm Pool! We got Ultra Solar to install solar heating for our pool, and it’s been awesome! The water stays nice and warm without hiking up our electricity bill. The whole process was super easy – installation was quick, and the team knew what they were doing."

Jake DHellopeter5.0 rating

"The best pool heating company I would just like to personally thank Gerald from Ultra Solar. Your Service, helpfulness, friendliness and your Professional work. Without you, our pool would have been a disaster. We had about 4 different pool companies to try and attend to our problems. Each guy had a different suggestion to what the problem could be. None of them could fix the problem. We got Gerald's number from a friend that said, only use him, he will tell you straight away what the problem is. Gerald came out, inspected the pool. Immediately he spotted the problem. He guaranteed there is a problem with our suction, this is why our pool pump and solar is not working efficient enough. He fixed what he said was wrong. After that our pool has been a dream, sparkling blue and heated the way it should be. Thank you again Gerald (Ultra Solar). I will only trust his expertise and would recommend him to any one with a problem on there pool issues. PS: Don't forget to come install our New Heat pump before winter."

Jolene PHellopeter5.0 rating

"Ultra Solar is the ultimate company in Pool Solar Heating Choosing Ultra Solar for pool heater installations is a no brainer. They are just in a class of their own. The team is professional, efficient, effective, friendly, competent, positive. The company is honest and definitely not there just to make a quick buck. They go out of their way to deliver an exceptional service. 10 000 times thank you."

Colette LHellopeter5.0 rating

Detailed reviews

Jake D5.0 / 5 · 5 Oct 2024

Loving Our Warm Pool! We got Ultra Solar to install solar heating for our pool, and it’s been awesome! The water stays nice and warm without hiking up our electricity bill. The whole process was super easy – installation was quick, and the team knew what they were doing.

Hellopeter
Marvin B1.0 / 5 · 12 Apr 2023

Ultra Solar - Alberton............cheap materials causes non working solar system Dear Fellow Soth Africans, Please be aware of the company called Ultra Solar (in Alberton). They claim to be specialists in Solar heating and specifically Solar heating of pool water. This Solar heating system works with black pipes and black mats on the roof, where the water is pumped through to be heated by the sun. So the pipes and matts get very warm, but that's what you want. This company installed a solar system on my new house and not so long after the installation, the black pipes started to disform. The advice was from the company ( the secialist) that the pipes are getting too warm in the sun, so that's why they melt! OMW.....really? We buy the system to get hot, to heat up the water that goes through. And now the pipes melt? Long story short, it's clear that this company is not interested in a good working system, so they use cheap and thin materials. Resulting in melting black pipes on the roof and a leaking system. And after some discussions with the company, they offered (if I pay for it again) to replace their wrong material pipes. So, please avoid this crowd. They seem to know what they are doing, but are actually cheating with materials and functionality. Marvin

Hellopeter
Jolene P5.0 / 5 · 16 Feb 2022

The best pool heating company I would just like to personally thank Gerald from Ultra Solar. Your Service, helpfulness, friendliness and your Professional work. Without you, our pool would have been a disaster. We had about 4 different pool companies to try and attend to our problems. Each guy had a different suggestion to what the problem could be. None of them could fix the problem. We got Gerald's number from a friend that said, only use him, he will tell you straight away what the problem is. Gerald came out, inspected the pool. Immediately he spotted the problem. He guaranteed there is a problem with our suction, this is why our pool pump and solar is not working efficient enough. He fixed what he said was wrong. After that our pool has been a dream, sparkling blue and heated the way it should be. Thank you again Gerald (Ultra Solar). I will only trust his expertise and would recommend him to any one with a problem on there pool issues. PS: Don't forget to come install our New Heat pump before winter.

Hellopeter
Luis C1.0 / 5 · 14 Feb 2022

Awful experience! Bad installation. They would not take responsibility. Took them almost 3 months to get reason why it was not performing. I had to get a second opinion to find out the the installation was done incorrectly. The front of the inverter Pool Heater could not be facing a wall that is 0.5m in front. This is not an opinion, I have the photos of before and after. I also organized the installation manual, and the minimum requirements needed for these type devices to be efficient .....were not met in the installation by a huge difference. This experience left me bitterly disappointed and cost me extra money. When i stated my argument, I found that all they did was try blame other factors and not honest at all.

Hellopeter
Colette L5.0 / 5 · 2 Dec 2020

Ultra Solar is the ultimate company in Pool Solar Heating Choosing Ultra Solar for pool heater installations is a no brainer. They are just in a class of their own. The team is professional, efficient, effective, friendly, competent, positive. The company is honest and definitely not there just to make a quick buck. They go out of their way to deliver an exceptional service. 10 000 times thank you.

Hellopeter
Russell5.0 / 5 · 11 Jun 2020

Ultra Solar a highly recommended family business Our family has used the services of Ultra Solar for over 15 years and we will continue to do so. They respond immediately, have very fair pricing, are professional and are prepared to negotiate and meet halfway when grey areas arise in a transaction. Their homegrown solar roof mats boast a 30 year life span. Mine are 12 years old and still fully functional - I expect they will last the full 30. The glue joints only have a 12 year lifespan as they calcify in the sun but they quickly (in under 2 hours) and easily replace them at a very fair price. I strongly recommend their services. Russell Gerlag - Mulbarton **********)

Hellopeter
Carla S5.0 / 5 · 30 Jan 2020

Amazing service everytime Gerald and his team at Ultra Solar are literally just WORLD CLASS service! I can not express enough how highly recommended they are!

Hellopeter
Mortimer1.0 / 5 · 28 Nov 2016

Lies, No service and No refund of advance <p>Medallion Pools contracted Ultra Solar to install solar panels to heat my pool in 2011. The solar panels were damaged by hail in November 2016 and upon calling Medallion Pools they referred me to the solar panel provider Ultra Solar. Ultra Solar requested a call out fee of R600 (six hundred rand) before they would come to conduct the evaluation and repairs. This advance fee was paid on Monday 21 November 2016 and Utra Solar indicated that they will come to my premises on Thursday 24 November. </p> <p> </p> <p>They never came and when I called on Friday 25 November they indicated that there was rain in my area on Thursday and that they would come on Monday. When asked why they did not call me to explain their no-show they said that I can take my money back and go elsewhere. I agreed to accept a refund and sent them my banking details immediately. They promised to refund me the same day Friday 25 November 2016 but did not. That same day they also told Medallion Pools that they had already refunded me the full amount of R600.</p> <p> </p> <p>When I called on Monday 28 November 2016 to find out about my refund they hung up the phone several times. I eventually called from another number and when Yolandi answered the phone she said that they will pay the refund soon but could not give me an exact date or time. She then hung up the phone when I insisted on receiving the refund immediately.</p> <p> </p> <p>This company is obviously taking deposits from unsuspecting clients and then stringing them along without providing the service or refund. They are accepting money under false pretences. </p>

Hellopeter

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Reviews 100+0/20
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Active business10/10
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