Mr Cheap Transport

Pathetic Service Avoid Mr Cheap Transport / Auto Movers - this company should NOT be trusted with your vehicle. My experience was an absolute nightmare from start to finish. After handing over my vehicle in good faith, i later discovered - without any prior disclosure- that the job had been outsourced, then outsourced again. At no point was i informed or asked for consent. This reckless chain of subcontracting created a situation where no one wanted to take responsibility. The result, my vehicle was delivered in a completely unacceptable condition- extensively damaged, with serious body damage, and no longer in a driverable condition. This was not incidental or minor transport wear; this was severe negligence. What is most unacceptable is that Mr Cheap Transport/ Auto Movers, the company I paid and trusted, has refused to take accountability. Instead of resolving the issue, they have attempted to deflect blame onto the third parties they chose to engage. That is not how a professional business operates. This company demonstrates a complete lack of control over their operations, zero accountability and no regard for customer property. Handing your vehicle over to them means you are effectively trusting an unknown chain of subcontractors with no guarantees of care or responsibility. Do not make the same mistake I did. If you care about your vehicle, stay far away from this company and choose a transporter that is transparent, accountable, competent and actually take responsibility for the service they sell.

Lying and ********* people. Dont ever use these useless people. They are full of lies. They promised me my stuff will be in Jhb today but coming up with excuses. Like the truck broke down. Only to find out they have shared the load with Mega movers and it has not even left CPT.

Ridiculous service I have never encountered a **** of this nature in my life. I contacted Cheap Transport in July, and we reached a complete agreement regarding the relocation of my furniture to the Eastern Cape. We confirmed the address, and I paid 50% as per the quote. However, when it came time to move, they informed me that I needed to pay an additional R4000, which is utterly absurd. They claimed they were unaware of my address in Cala and could only deliver to Butterworth. This is simply unacceptable service, and I strongly advise everyone to avoid using their services.

VERY USELESS!!!!!. DO NOT USE THEM!!! ****S!!!! VERY VERY VERY USELESS!!!!!. DO NOT USE THEM!!! ****S!!!! VERY VERY VERY USELESS!!!!!. DO NOT USE THEM!!! They always put you under pressure to send money and once you send money no one will take your calls. I have been dealing with a lady called Shirly and no one is taking my calls now .She started by Lying before I settled their invoice, making empty promises. I am extremely disappointed!!!

DO NOT USE MR CHEAP TRANSPORT.THEY WILL TAKE YOUR MONEY AND WILL NOT DELIVER ON TIME This is not a good company at all. Never ever use them they lie. On the 12th June 2025 I got a quotation from Mr Cheap Transport to move my son's furniture to Cape Town, I requested the delivery date for the 1st July because my son was starting a new job on the 1st July, Shirley Shoba confirmed "We can assist on your required date. We currently have 2 slots so make payment to secure your price and date" and I did the transfer. On the 27th I called to confirm delivery on the 1st July, Shirley tells me that the truck is going to Durban and from Durban to JHB from there to CT. The 30th June we were in Cape Town already and I called Shirley to confirm the delivered for tomorrow, When we called in the morning of the 1st to find out what time will they deliver, she said "the truck is currently in JHB as soon as it leaves we will notify you" How can the truck be in JHB when we have already moved into an empty aparment??No apology, no remorse nothing. THEY AGREED TO DELIVER the 1st July. Mind you, we moved into an empty apartment , no bed, no plates, clothes, blankets, everything. We had to sleep on the floor for the next 9 days. Everyday we call, there is no specific date when the truck will leave JHB. We slept on the floor from the 1st July till the 9th July. My son wrote a review about this company,the Manager David Naidoo called me and asked me if I'm aware that my son wrote a bad review about his company, I wanted to explain to him what had actually happened. He shouted at me and said "You should tell your son to take off that F***review or else you will never get your furniture. He used the F*** WORD. I am so disappointed especially with Shirley Shoba. She's got no customer service at all, in fact, the whole company including David, has no customer service experience at all . David should have listened to me as the customer to find out why there was a bad review, he chose to be rude.

Another 5-star move from W-cape to Durban This was my second 5-star move from Western Cape to Durban with Mr Cheap Transport. They are meticulous from start to finish, with making and confirming booking details, keeping the customer informed of driver's progress, wrapping appliances and furniture to prevent damage, removing and re-installing doors to move bigger items more easily, perfectly packing every item into the right-sized spot in the truck, and delivering it all on time, with care. I will definitely be using them again and recommend them to everyone who needs movers. I can only imagine that the people leaving negative reviews didn't check the details thoroughly before confirming, as Shirly, Clarence and Nathan knew exactly how to handle a move! Well done guys!

Run far, run fast. Do not believe any of these paid 5 star reviews. Absolutely awful. Damaged my leather couches with big rents and rips. Smashed my boxes clearly labelled fragile. Multiple crushed boxes. Could not get hold of them for days, and when I did zero apology at all. I watched the unloading crew actively drop boxes right in front of me.

Don't use this business. You will regret it. They are not what they appear. So this is my follow up review as I'm still waiting for my goods...so let's get an idea of the problem. They where informed on numerous occasions in email,what's app,and over numerous phonecalls that the cargo had to go to hoedspruit but the operation manager Clarence is not able to understand the difference between these to locations as the cargo still got sent to jhb! And now they demanding additional R6000 for the extended trip. This sounds like money ******ion or something to me. They refuse to take calls. They are ***********. And frankly in my mind a bunch of ********s that do with your goods as they please...so I'll just say this...should anyone doubt my claims or need the proof. Please feel free to contact me at *********** I will forward you everything.