Early access in South Africa. We are still building our directory for South Africa. The profiles here show real public evidence from named sources, but coverage is limited and our checks are not yet as complete as on our UK site. Treat this as a preview, not a full picture.
Public evidence profile · Checked May 2026
No Trust Score yet
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Recurring themes from 150 customer reviews on Hellopeter.
Customers who keep coming back: “Drain Surgeon is fast, efficient and professional. I am glad I now know they do ALL plumbing. They will definitely be my regular plumbers from now on.” · Hellopeter, 12 Apr 2024
Respectful and tidy in your home: “Our leak was attended to with the correct equipment, in a professional manner and everything was cleaned up properly.” · Hellopeter, 04 Oct 2024
“I was impressed with the punctual and professional services rendered. Will definitely make use of them again.” · Hellopeter, 24 Feb 2026
“They responded quickly to my enquiry and arrived as they said they would. Definitely recommended. Thank you” · Hellopeter, 11 Dec 2025
“Booking was easy, team of surgeons arrived right on time, blocked drain (due to roots growing into sewerage pipe) was fixed in 30 minutes.” · Hellopeter, 12 Nov 2025
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“Excellent service Outstanding service from Lebo and David. Stayed with the quote. Very friendly and hardworking. Thank you drain surgeon for a job well done.”
“Review of Drain Surgeon Excellent service from the team. Prompt, tidy and problem sorted!”
“Efficient and professsional Very efficient, professional and friendly staff. Will definitely use them again.”
Replies to reviews
These are the individual reviews we hold for Drain Surgeon, including the highlights above. The 361 headline total is the review volume reported across public review sources.
Terrible service from Amos We had two good experiences with these guys, but the 3rd time I opted to pay up front, with the expectation it would go well. It didn't. The plumber rocked up 2.5 hours late, alleged that we did not have the right parts (which was irrelevant as there were two tasks, he could have done one of them) and left. Then I heard nothing, until it was established 'he had gone off duty'. Now I am struggling to get a refund out of them. So be warned.
It’s getting worse by the day Appointed days ago to fix the leak days ago. They have been at the complex couple of times and the leak is not contained and the water leak gets worse by the day. Now I’m blamed for recommending drain surgeon. Maybe the only unblock drain as name says Drain Surgeon
Amazing service, will use again The guys managed to solve my issue very quickly, happy with service and will re-use.
Thank you so much for the positive feedback - we truly appreciate your business. Have a great day.
Basin drain blockage A prompt and efficient service by a courteous, informed team.
Thank you so much for the positive feedback - we truly appreciate your business. Have a great day.
Drain Surgeon - Great service Service was great, friendly plumbers and had my issue fixed in no time. Very happy customer.
Thank you so much for the positive feedback - we truly appreciate your business. Have a great day.
Professional and punctual I was impressed with the punctual and professional services rendered. Will definitely make use of them again.
Thank you so much for the positive feedback - we truly appreciate your business.
Happy Customer Would HIGHLY recommend these guys. Communication is easy and they sorted my problem in no time
Hi Dieter - thank you so much for the positive feedback - have a fantastic day. We truly appreciate the opportunity.
great service received thank you for your assistance over the weekend
Thank you so much for your positive feedback - we truly appreciate your business. Have a great day.
Fast and great Leaky pipes always happen on a Friday night. We called the drain surgeon and they sorted us out in time to bath the kids. 100% would use again.
Thank you so much for your positive feedback - we truly appreciate your business. Have a great day.
Drain Surgeon Came in, did the job and cleaned and we are very happy.
Thank you so much for your positive feedback - we truly appreciate your business. Have a great day.
Outstanding Service Our call to the Pretoria office was promptly answered and all relevant details taken. We were informed that.the Cape Town team would be with us around 10am. At 9:55 the team arrived and completed the unblocking of the drain very professionally. Immaculate clean up and disinfected the area. Very competitive price. We would unhesitatingly recommend
Thank you so much for your positive feedback - we truly appreciate your business. Have a great day.
the best of the best Drain Surgeon is the best business in Pretoria. their client service is the greatest. they let you feel like a king
Thank you so much for the kind words - we truly appreciate it. Have a fantastic day.
Mr Nel I received excellent service from Drain Surgeon. I recommend them to everyone.
Hi Mr Nel, thank you so much for sharing your positive experience. We truly appreciate your business. Have a great day.
680 Thank you. I am happy with their service. Very good
Thank you so much for taking the time to provide us with feedback - we truly appreciate your feedback. Have a fantastic day.
I'll use you again Efficient and fast service in accordance with their online promises
Thank you so much for taking the time to provide us with the above positive feedback - really appreciate it.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked May 2026
We aspire to provide quality craftsmanship and professionalism with every job to which we are dispatched. Customer satisfaction on every job performed is our company’s primary goal.
See their work: Facebook (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Plumbing in South Africa should be done by a PIRB-registered plumber. Only they can issue the plumbing Certificate of Compliance the SANS standards require. Check they're on the PIRB register before you hire; it's free.
Verify on the PIRB registerWant an extra legitimacy check? Run the Rogue Builder Check on Drain Surgeon before you contact them.
Run Rogue Builder Check →They advertise 24 hours a day availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Drain Surgeon has 361 independent public reviews, rated 3.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Drain Surgeon has 361 public reviews, averaging 3.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Drain Surgeon's 361 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Drain Surgeon has 41 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 1 independently sourced credential for Drain Surgeon, including PIRB. Each is attributed to the body that issued it in the credentials section. For example, PIRB is the Plumbing Industry Registration Board: the body that registers licensed plumbers in South Africa.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
