“DACE Access Control. This company based in Jet Park must get 6 stars for service. I had a problem with my gate motor and the friendly and very helpful staff went out of their way to assist me. They are surely a bright Light amongst many companies where they have no clue what customer service is. Brilliant company.”
Public evidence profile · Checked July 2026
Dace Access Control
44 out of 100, with a caution: newest review we found is from December 2020. Weigh that age against the score.
- Rated 4.0 from 4 reviews
Newest review December 2020
How this score is worked out
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
What we can verify about Dace Access Control
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See the full verification checklist for Dace Access Control →What customers say
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- Hellopeter4 reviews · 4.0 avg
Highlights
“DACE is the BEST DACE must have both the best quality gate motors (12 years of heavy use and still going strong) and fantastic customer service - friendly, knowledgeable and helpful. I cannot recomend them more highly.”
“Absolutely amazing service When my dura swing gate motor broke, a technician I found on line told me to buy a transformer, I then called Dace security in Kempton park, spoke to Danie who sounded like a genuinely pleasant person on the phone. This was further confirmed when I got to the premises and had an encounter with him. After installing the transformer, my gate motor worked for one day only and stopped working. I then kept calling Dace just to ask for advice (all technicians charge a callout fee to diagnose and some misdiagnose), I spoke to Danie on some occasions on others I spoke to Mandy. To my surprise, Mandy was just as pleasant, genuine and helpful as Danie I just assumed that they are brother and sister who were raised well. Both Mandy and Danie advices me to take out the motor and bring it to the shop for diagnoses. Danie told me me how. I managed to take the motor to the shop, Mandy and Dannie went out of their way to assist me, exchanged my faulty PC board for a sparkling working one hassle free and re-set my motor. I came out a happy, satisfied patron. It is because of such people that the world can be a better place, genuinely wonderful individuals. I am forever grateful.”
Detailed reviews
Replies to reviews, including critical ones
Terrible Service As a long time installer of DACE products I was utterly disgusted with the service I recently received from the Westmead branch. I had ordered ten swing motor lids and made arrangements for collections. I called the day before I was due to pick up and was told my lids were ready. When I went to collect the lids I was told that unfortunately they can’t sell me the lids as their suppliers are now closed and that they need the lids for themselves. This is what you do to a regular customer and installer? Now I have to let my customers know that unfortunately due to a lack of integrity by DACE I cannot do their installations as I had promised. And don’t waste your time trying to get hold of a manager because they’re simply too busy or just couldn’t be bothered. Absolutely disgusted with their service.
Hi Dion, as an owner I spoke to you and looked into this matter on the day of you complaint. The stock shortage of grey lids was out of our control and available stock was already allocated to orders received prior to your order. Unfortunately you did not accept our interim offer of free blue lids.
Review recency
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Where this information comes from
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Review sources
Public evidence last checked July 2026
About
Manufacturers of gate and garage door operators
What this business says about itself
What this business says about itself
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- Experience they state: more than 28 years
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
About this business
What to check before you hire
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Run Cowboy Checker →Common questions about Dace Access Control
Is Dace Access Control a legitimate business?
Dace Access Control has 4 independent public reviews, rated 4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Dace Access Control?
Dace Access Control has 4 public reviews, averaging 4 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Dace Access Control's reviews are genuine?
Dace Access Control's 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
When was Dace Access Control's website registered?
Dace Access Control's website has been online since 2005, according to the public domain registry. This dates the website, not necessarily when the business began trading.





