# Drain Surgeon Drain Surgeon is a plumber in GP. Rated 3.8/5 from 361 public reviews across 1 review source. This is the MyTrustedTraders public-evidence profile for this tradesperson, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement. No Trust Score yet: not enough public evidence held to score this business. 41 reviews in the last 12 months, in line with their long-term review pace of about 32 a year. Operating since at least 2015 (11 years), according to an independent source, not just their own word. ## About We aspire to provide quality craftsmanship and professionalism with every job to which we are dispatched. Customer satisfaction on every job performed is our company’s primary goal. ## Public review evidence (by source) | Source | Average rating | Reviews | | --- | --- | --- | | Hellopeter | 3.8/5 | 361 | Most recent review: 2 months ago. This business replies to its public reviews, a sign it engages with its customers. ## What customers consistently say _Recurring strength themes from this tradesperson's own reviews, each with a verbatim quote:_ - **Reliable and punctual** (Quoted from 3 reviews): "I was impressed with the punctual and professional services rendered. Will definitely make use of them again." · Hellopeter, 24 Feb 2026 _Customers who keep coming back (3 reviewers describe returning):_ "Drain Surgeon is fast, efficient and professional. I am glad I now know they do ALL plumbing. They will definitely be my regular plumbers from now on." · Hellopeter, 12 Apr 2024 _Respectful and tidy in your home (3 reviewers describe them being respectful of the home and leaving it clean):_ "Our leak was attended to with the correct equipment, in a professional manner and everything was cleaned up properly." · Hellopeter, 04 Oct 2024 ## What customers consistently praise _Themes mentioned across this tradesperson's own public reviews:_ - Fast & efficient (mentioned in 25% of reviews we've read) ## In customers' own words _Verbatim quotes from this tradesperson's public reviews, each attributed to its source:_ > "Excellent service Outstanding service from Lebo and David. Stayed with the quote. Very friendly and hardworking. Thank you drain surgeon for a job well done." > Source: Lucia (5.0, via Hellopeter) > "Review of Drain Surgeon Excellent service from the team. Prompt, tidy and problem sorted!" > Source: Valued C (5.0, via Hellopeter) > "Efficient and professsional Very efficient, professional and friendly staff. Will definitely use them again." > Source: Valued C (5.0, via Hellopeter) ## Trades Plumber, Drainage contractor ## See their work _Portfolio and gallery links this business publishes. Inspect the source to see what each image represents:_ - [Facebook](https://www.facebook.com/thedrainsurgeon) ## What we checked, and when _What MyTrustedTraders independently checked for this business (verified items only):_ - Review volume: MyTrustedTraders shows 361 public reviews on this profile. (via MyTrustedTraders public listing) - Public listing spread: MyTrustedTraders shows 2 public listings for this tradesperson. (via MyTrustedTraders public listing) - Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing) - Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing) - Website: MyTrustedTraders shows a public website for this tradesperson. (via MyTrustedTraders public listing) Full verification checklist: https://za.mytrustedtraders.com/traders/drain-surgeon/checks ## Credentials & sources - Credentials shown: 1 (none currently verifiable) - CIPC status: Unknown - Website online since 2002 (verified via public domain registry) - Evidence held from: Hellopeter, PIRB - Public evidence last checked May 2026 ## What this business says about itself _Self-declared on the tradesperson's own website, not independently verified:_ - Emergency availability: 24 hours a day - Payment methods: Credit Card, Yoco Snapscan, EFT ## Before you hire a plumber _What to check when choosing this kind of trade (general guidance, not a claim about this business):_ - Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints. - Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work. - Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start. - In South Africa, electrical work must be signed off with a Certificate of Compliance (CoC) issued by a registered person. Insist on the CoC, and for plumbing look for PIRB or IOPSA registration, because without a valid CoC a future home-insurance claim can be refused. - For a new home or major structural build, the builder must be registered with the NHBRC (National Home Builders Registration Council) and the home enrolled before construction. Check this before you pay a deposit. ## Contact - Phone: 012 342 1860 - Website: http://www.drainsurgeon.co.za --- Source: MyTrustedTraders, https://za.mytrustedtraders.com/traders/drain-surgeon Real public evidence only: every figure traces to a named source, with evidence held from 2 named public sources. If a source does not carry a field, it is not shown.